I have concerns about my flight booking, and Ayla assisted me patiently and was very helpful. I had a pleasant experience checking my booking and receiving email updates. Great service. Thank you!
Had a typo issue (my fault) with my booking which was promptly rectified by Ayla at customer service. Very grateful to her as I was very worried that my mistake was going to be a huge problem to fix.
Flight selection and Add-on choices are clear and concise in general. All that is needed is an option to put in one's frequent flyer program, if applicable.
Great prices, easy to buy, and excellent customer service, especially from Rose. This will be my official website for all my purchases from now on. I recommend it to everyone.
Customer service has been incredibly helpful! I had a concern about my last name appearing without a space on my booking, and I wasn’t sure if that would cause issues during my travel. I later learned it’s actually a common thing and usually not a problem with airlines—but even so, the team took the time to reassure me. They confirmed that everything would be fine with customs and immigration, and their quick, friendly response really put my mind at ease. Thanks again for the excellent support!
Great support/ chat customer service! I made a mistake and purchased the wrong flight destination and they worked with me and the plane company to get a new flight. Seamless process! And many checkout pay options! Was able to pay monthly/ overtime with Square Cash App partnership with Afterpay.
The best experience for someone who hasn’t had much experience with changing flights. Ashley was the best. I would highly recommence anytime.
I had a great experience with this travel agency! They promptly assisted me with updating the DPNA (Disabled Passenger with Assistance) request in coordination with Singapore Airlines. Their team was responsive, efficient, and handled everything smoothly. I truly appreciate their dedication and support in making my travel stress-free. Highly recommended for anyone needing professional and timely travel assistance!
Really easy to book flight. 👍🏻
I had an excellent experience with FlyFairly Singapore! Their team was incredibly professional and attentive, helping me plan my journey with ease and efficiency. They went above and beyond to find me the best price possible, saving me both time and money.
I flew so fairly that my bank thought I was finally responsible!
Great UI, fast service and above all great flexibility to fly ✈️ .I know the team behind this and they are really good
Easily the best travel booking site in the industry! It has everything, flexibility with payment, super-easy to navigate and extremely intuitive. Definitely my go to for all my travel from now on.
Lovin the flexible payment options
Flexible payment options including buy now pay later and crypto. Easy to book flights.
A wide range of flexible payment options that make the dream travel possible!
Great customer service experience
I would like to express my sincere appreciation to Alya and Rose for their outstanding assistance with my flight arrangements. From the very beginning, they were both incredibly helpful, patient, and professional.
They took the time to clearly explain all the details regarding seat selection and how to add baggage, making what could have been a confusing process feel simple and stress-free. Their guidance was thorough and easy to understand, and they ensured that I was comfortable with every step before proceeding.
Thanks to their support, everything is now perfectly sorted, and I feel confident about my travel plans. It’s truly reassuring to receive such attentive and knowledgeable service.
Alya and Rose went above and beyond, and their dedication to helping customers is genuinely commendable. I highly appreciate their efforts and would strongly recommend their service to anyone in need of assistance.
Thank you once again for the excellent support!
Great Contact support service.
I notice my return flight was for the wrong day and I spoke with Cleo via chat and everything was handled quickly and easily. She worked out all the details and offered me several options on the day that I should’ve been flying home and we were able to get it handled in less than 20 minutes. Thank you so much, Cleo. You are the best!
Reliable service for flight arrangements and baggage needs
Fly Fairly has been a big help with my travel plans. They guided me through my flight arrangements from start to finish. The team is responsive and clear, which makes the whole process smooth.
They also assisted me with my additional baggage weight. The support was fast, and they explained everything in a simple way. No stress, no confusion.
Good service, honest communication, and steady follow-through. I’m satisfied with how they handled everything.
The customer service team was incredibly supportive throughout the process. I had a minor name typo, and there was a fee associated with the name change. However, the support team advised me to contact the airline directly first to see if they could resolve the issue without incurring any fees. This approach proved successful.
It was easy and hassle free. Smooth booking
very smooth experience.
*I had some issue fetching my ticket via mobile app, the support team followed up closely with the airline and sorted it out very quickly.
*This kinda great support is hard to find nowadays
Great service by Ashley with regards to my enquiries on my flight booking. She was friendly, courteous and went to a great length to assist me. To add on, I have been booking via FlyFairly a couple of times and so far it has always been a pleasant experience.
Angel was great at getting an issue resolved with my order. This was my first time using this site but I will use again and recommend to anyone.
Quick and friendly customer service (Angel). issue was solved quickly. Grab payment option is also good for people seeking installment option. Easy to use website. Recommend to give it a try outside of mainstream travel site.